Q: Is it difficult to use these machines?
A: No, it's not difficult at all. For our previous customers, a maximum of 2 days is enough to learn to operate the machine.
Q: Do your machines have quality certificates?
A: All of our machines have passed CE certificates, ISO14001 (BCC), ISO9001 (IQNET) and have our own patents.
Q: How about the warranty?
A: We support one year warranty (nozzle warranty 1 month; belt warranty 3 months). We regularly update software for our customers. If you have any questions during the process of operating the machine, please feel free to contact us. We will help you in time. During the warranty period, all spare parts will be provided to you for free.
Q. Payment term?
A: We accept: T/T, VISA, PAYPAL, Western Union, bank transfer, online bank payment
Q. How about the training?
A: We provide online remote training services, and we will provide you with operation videos and manuals for users to learn repeatedly.
Q. How about the delivery time?
A: 1~2 weeks after we receive the payment, we will start to ship the goods. For customized orders, it depends on the actual situation.