Precision Panel Saw Panel Cutting Panel Saw Machine

1, Are we a manufacturer or a trader?

We are a manufacturer and our factory is located in Qingdao City, Shandong Province. Welcome to visit us! All the machines we sell have our own design patents. With more work and better materials used on our machines, our quality is much better than others.

2, How to pay if you decide to buy our machines? And how long does it take to prepare the goods after payment?

We can accept PayPal, Western Union, bank account, or just pay in our Alibaba or DHgate online store. If you order less than 4 units at a time, we need up to 15 working days to prepare the machine!

3, What is our warranty for the machine? How does our warranty work?

We will provide 1 year warranty for each of our machines, if some part of the machine does not work, just send us a small video, we will be able to judge which part is not working and mail it to you The non-working part is free and vivid to guide you through the changes.

4. How to ship? Do we support home delivery? And how much time and cost will it take?

The shipping method depends on your choice. We can support home delivery to all over the world via DHL, Fedex or UPS by air or just to the airport, we can also ship to your seaport. According to your location and the machine model you choose, the cost is different, you can ask for more courier cost details after you decide which machine to buy. For US customers, we can deliver to your door by air or sea, air freight takes 5 days, and sea freight takes 35-40 days to your door.

5. What should I do if there is a voltage or power plug problem?

We can produce 220/50, 220/60, 110/60 machines, so you don't have to worry about the power plug problem in your country. Our main regular markets are now mainly in the United States, India, South Africa, Southeast Asia, the United Kingdom and so on. We look forward to establishing a long-term business relationship with every customer worldwide!

6. Delivery and packaging:

We will take good care of your mechanical package as shown in the picture.

· Our staff will make sure your machine is clean before packing.

·Elastic film is added to the whole machine and spare parts for fine protection.

·We will make export standard strong wooden case packing according to your requirements.

7. Guarantee:

Machine warranty is 12 months. Under normal use and maintenance, within 12 months, if there is any problem with the machine, you will get spare parts for free. Beyond 12 months, you will receive the cost price of the accessory. You'll also always have access to technical support and service.

8. Technical support:

·Telephone, email, WeChat technical support, 24 hours online.

· We provide manuals in English.

· Engineers can repair machinery overseas.

9. After-sales service:

Our machines have been installed and tested well before delivery. You can operate the machine immediately after you receive it.

If you don't know how to use the machine, we will provide you with free training until you can use the machine freely. If there are still any questions, please feel free to contact us by email, Skype, phone and trade manager online service.