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1. When can I get the quotation?
A: We usually quote within 24 hours after receiving your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we can consider your inquiry priority.
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2. How can I get samples to check your quality?
A: After price confirmation, you can request samples to check our quality. If you need samples, we will charge sample fees. But the sample fee can be refunded after you place an order in the future.
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4. Can I add my logo on the carton and stickers?
A: Yes, we can do OEM service, but you need to send us your carton and sticker design.
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5. What is your MOQ?
A: Usually, we have no MOQ. If you need to do OEM, the minimum order quantity is 500 pieces.
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6. What types of documents do you accept for printing?
Answer: PDF, PSD, EPS, Core Draw, high-resolution JPG
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7. How long can I expect to receive the sample?
A: After you pay the sample fee and send us the confirmation documents, the sample will be ready for delivery within 2-5 days.
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8. What about the delivery time for mass production?
A:Honestly, it depends on the order quantity and the season you place the order. The delivery time for MOQ is about 15 to 20 days.
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9. What are your payment terms?
A: By T/T, 30% first, 70% after loading or see a copy of the loading order.
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10. What are your delivery terms?
A: We accept EXW, FOB, CIF, etc. You can choose the one that is most convenient or cost-effective for you.
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