1. Battery type:newBattery

2. Battery type: Li-ion

3. Voltage: 11.1V

4. Capacity:60Wh

5. Color: black

6.Manufacturer's Warranty: 1 Year

 

Q: Warranty?

A : We provide 24 months warranty for our products, quality is very important for long term business, this is what we do;

 

Q: How can I secure my payment?

A: For samples, Paypal is no problem; For mass production, T/T/Western Union is available, it depends on different products;

 

Q: Where can I get detailed specifications about this product? Catalog and price list?

A: Please contact me for details, thank you!

 

 

Q: Sample policy?

A: Samples are available, usually it takes 2~3 working days to prepare, and it takes 4~6 days to ship samples to your country by DHL; sample fee will be refunded in your actual order;

 

Q: How to cooperate with us?

A: We are very sincere to do business with you, usually, after confirming the order and paying the deposit, mass production will be arranged; we will inform you of the production status in time. Upon completion, we will arrange door-to-door delivery to your global offices;

 

ask:. Do you have a certificate for the power adapter?

A: We have CE, RoHS, FCC, EMC, LVD certificates

 

Q: What is the leading time? (How long do you need to prepare my goods?)

A: 2-3 days for sample order. 7-10 days for mass production orders (according to different quantities).


Q: How will you ship my goods to me?

A: We always ship by international express, air and sea.

5-7 days by air, 3-5 days by international express. 20-40 days by sea.

 

Q: How much does shipping to my country cost?
A: The freight will be given by the freight company according to your gross weight and cubic meters.

 

Q: How is the quality of your products?

A: Our raw materials are procured from qualified suppliers. We have a strong quality control team to ensure our quality meets AQL standards. Quality control system: IQC→PQC→FQC→OQC. Every process will be strictly inspected. 50000 hours working span. Each finished product will undergo at least 24 hours of aging test before shipment

 

 

Q. How to deal with the problem of the goods within 2 years?

A: Customers do not need to send back an RMA, the replacement will be provided directly in the new order!