restaurant robot waiter food delivery service robot

Q: How about your product quality?
A: Our cumulative shipments are over 600,000 pieces. Trust the choice of many well-known enterprises.
We recommend that you buy samples for testing and comparisons.

Q: How can I be your agent?
A: Welcome to be our agent. Please contact our sales staff to request an application form so we can evaluate it.

Q: How to buy?
A: Contact us, we or our agents in some areas will provide the products.

Q: What is the minimum order quantity (MOQ)?
Answer: 1 pcs. Two sample orders are available.

Q: Can you provide SDK?
Answer: Yes. We will provide free SDK for all devices.

Q: How do you provide technical support?
A: 7*24 online support. On-site support will be provided if necessary.

Q: What's the delivery time? (How long do you need to prepare my goods?
A: 4-7 days for sample order. 10-40 days for mass production orders (according to different quantities).

Q: How will you deliver?
A: It's up to you. By air or sea. At the same time cooperate with international express
Such as DHL, UPS, FedEx, TNT, so that our customers can get the goods quickly.

Q: How long do I have to wait before my goods arrive?
A: 7-9 days by air, 4-6 days by international express. 20-40 days by sea.

Q: How much is your OEM service charge?
A: If the order quantity is more than 1000pcs, there is no extra charge for our OEM service. Other quantities are discussed further.

Q: Can you provide ODM service?
A: Yes. We have more than 100 R&D personnel. We provide ODM service for the world's top brands.

Q: What payment methods do you accept?
A: T/T, Western Union, Paypal, etc.

Q: What's your warranty?
A: 12 months for main equipment, 6 months for accessories.