5 ton ac condenser unit and air handler HVAC residential air handler unit

1) How to choose a suitable machine? And how to get a timely quotation? Reply: Please let us know the usage of the machine, we have a professional design team and will make a reasonable plan. When you make an inquiry to us, please provide the following technical information: a) Cooler Type: Air Cooled or Water Cooled b) Cooling Capacity: Kcal/hr or KW c) Refrigerant: R410A or Others d) Voltage and Frequency: V / PH/HZ e) Application: 2) Can your company produce non-standard machines? RE: Of course, our factory has more than 30 years of experience in designing and manufacturing chillers, and we also supply machines according to the specifications provided by customers. You just need to put forward your detailed requirements to us, we will design and manufacture after communication and confirmation. 3) What kind of payment terms can you accept? Reply: We accept T/T, D/P, L/C. 30% deposit, 70% balance will be paid before shipment. 4) What is your business scope? RE: We can provide non-standard unit design, machine manufacturing, overseas projects and after-sales service. 5) How about your after-sales service? a) Provide customers with online guidance for installation and commissioning. And we also provide local whole project installation. b) Well-trained engineers are available for overseas service. c) Provide global agency and after-sales service. 6) Do you test all your goods before delivery? RE: Yes, we have 100% test before delivery. 7) How to deal with the failure? RE: Our products are produced under strict quality control system, but if there is any fault, we will send new spare parts for free within one year of warranty.