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FAQ:

1. Q: Are you a trading company or manufacturer?
A: We are a professional trader which specialized in gift & promotion products for more than 15 years, and we have more than 2,000 suppliers who can offer us very competitive prices, quality products and efficient service.

2. Q: Can your products be customized?
A: All of our gift & promotion products are customized according to our customers' requests.Sometimes we keep small stock of some items and we have our printing room to make the logo by ourselves.
In additional, We can provide professional purchasing solutions from cost, quality and advertising effect, solve efficiently problems for customers, and reach to win-win cooperation concept.

3. Q: Do you have the catalogue?
A: Since the gifts items are changed so fast, we don't have the new catalog with us. We will upload the new items on alibaba on a regular base. so you can browse our alibaba website for a rough understanding of us.

4. Q: Can you supply any items?
A: Yes, everything we can supply that was made in China. We have a strong sourcing team who can source different items from

China market in a fast time with competitive prices.

5 Q: what is agent service?
A:During the passed several years, we found that many of our customers are facing the problem to combine different items into one shipment from different places of China, so we had set up an agent team who is professional to help our customers to collect all of their orders together and arrange the container shipping from our warehouse.

6. Q: How about your payment?
A: We accept a variety of payment options, including L/C,PayPal, Bank Transfer and Alibaba Trade Assurance

7. Q: What is your quality standard?
A: All of our orders are complied to standard at AQL2.5. We have our inspection team to make the inspection from the start of production, middle production and final inspection after everything is finished. Also we will offer our customer free spare parts for replacement for some missing or few defected products during the inspection.